Customer Service

Product Reviews

Let us know what you think of our products for a chance to win a Rouge Bunny Rouge make-up product of your choice!

The more reviews you write, the more chances you'll have to win. Follow these easy steps to participate in our monthly prize draw:

  • Log in to your Rouge Bunny Rouge customer account
  • Click on a product
  • Click on "Write your review"
  • Give a heart rating and write a review

After we've approved your review for use you'll automatically be entered into the competition. The winner will be notified via e-mail at the beginning of each month, good luck!

Terms & Conditions - Free entry, no purchase necessary, void where prohibited.

1. Eligibility

This Competition is open only to customers having an account at Rouge Bunny Rouge's Web Boutique ( Entrants must be 21 years of age and older as of the date of entry. The directors, officers, employees, agents and representatives of Rouge Bunny Rouge UK Ltd.; any entity or individual responsible for the design, production, execution or distribution of the Competition; and the immediate family members (defined as: spouse, parents and step-parents; siblings and step-siblings; and children and step-children) and household members (defined as: people who share the same residence at least three [3] months out of the year) of all preceding entities and organisations are not eligible to enter or win. The Competition is void where prohibited or restricted by law. By entering, the entrant certifies the entrant's eligibility and agrees to be bound by these Official Rules. Rouge Bunny Rouge UK Ltd.'s decisions are final and binding in all matters related to the Competition.

2. How to enter

The Competition will commence on the first of each month and end on the last day of the same month at 23:59 pm. (GMT). To enter, submit a review of a product at Your product review must be approved for use by Rouge Bunny Rouge UK Ltd. for you to be entered into the Competition. The more reviews you write, the more chances you'll have to win. Normal Internet access and usage charges imposed by your online service may apply. In the event of a dispute as to any registration, the authorised account holder of the email address used to register will be deemed to be the registrant or player. The "authorised account holder" is the natural person assigned an email address by an Internet access provider, online service provider or other organisations responsible for assigning email addresses for the domain associated with the submitted address. The potential winners may be required to show proof of being the authorised account holder to Rouge Bunny Rouge UK Ltd. or forfeit the prize. Entries using or identifying an invalid, non-working, or inactive email address will be disqualified.

3. How to win

One (1) winner will be selected in a random drawing on the first of each month from all eligible entries of the previous month. To qualify, entries must be received by 23:59 pm. (GMT) on the last day of the previous month for the drawing. The winner will be notified via e-mail. The winner must respond to e-mail notification within one week, or he or she will forfeit the prize. If a prize is not claimed within the time limit, an alternate winner will be drawn at random from all eligible entries. Prizes are not transferable and cannot be redeemed for cash, and no substitutions are allowed. Odds of winning the prize depend on the number of timely and eligible entries received for the drawing. If (i) any prize or prize notification is returned as undeliverable or (ii) the winner declines his or her prize, it will result in disqualification of such winner and an alternate winner may be selected by random at Rouge Bunny Rouge UK Ltd.'s discretion.

4. Description of prizes

One (1) winner will win one (1) Rouge Bunny Rouge product of his or her choice, excluding Rouge Bunny Rouge fragrances.

5. Additional terms

All entries become the property of Rouge Bunny Rouge UK Ltd. The winners' names will be published on Rouge Bunny Rouge UK Ltd.'s Web Boutique within two weeks after the drawing.

6. Winners' names

The name of the winner can be obtained by contacting Rouge Bunny Rouge UK Ltd.'s Customer Service.

7. Publicity

The winner acknowledges and agrees that as a condition of winning, if legally permissible, Rouge Bunny Rouge UK Ltd. has the right to publicise and use for promotional purposes his or her name, likeness, city and state of residence, and fact that he or she won the Competition, and all matters incidental thereto, without further compensation, authorisation or remuneration.

8. Liability

By accepting a prize, the winner agrees that neither Rouge Bunny Rouge UK Ltd. nor any of its respective parents, subsidiaries or affiliates nor the agents, employees, directors or officers of any of the above entities, will have any liability whatsoever for any injuries, losses or damages of any kind incurred in connection with or resulting from acceptance, possession or use/misuse of any prize, or while traveling to, preparing for and/or participating in this promotion or any prize-related activity. Rouge Bunny Rouge UK Ltd. will not be held liable for any damaged or lost items in the process of delivery of the prize. The decision of Rouge Bunny Rouge UK Ltd. will be final in all matters pertaining to the Competition. Rouge Bunny Rouge UK Ltd. reserves the right to correct any and all printing, typographical or mechanical errors. Rouge Bunny Rouge UK Ltd. is not responsible for lost, late, incomplete, misdirected, or illegible entries; lost, interrupted, or unavailable network, server, or other connections; garbled transmissions or miscommunications; computer or software malfunctions or damage to a user's computer equipment (software or hardware); incorrect or inadvertent deletion or filing of an entry; technical failures; or other errors and malfunctions of any kind whether human, mechanical, electronic, or otherwise. Proof of sending or submission of entry will not be deemed proof of receipt by Rouge Bunny Rouge UK Ltd. All applicable local taxes, if any, and any and all expenses not specified in these Official Rules are the sole responsibility of and will be paid for by the winner.

9. General conditions

Rouge Bunny Rouge UK Ltd. reserves the right, in its sole discretion, to cancel, modify or suspend the Competition. In such event, Rouge Bunny Rouge UK Ltd. reserves the right to award the prize at random from among the eligible entries received up to the time of impairment. Rouge Bunny Rouge UK Ltd. reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Competition or to be acting in violation of these Official Rules or any other Promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to undermine the legitimate operation of this Competition may be a violation of criminal and civil laws, and, should such an attempt be made, Rouge Bunny Rouge UK Ltd. reserves the right to seek damages from any such person to the fullest extent permitted by law. Rouge Bunny Rouge UK Ltd.'s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

10. Disputes

Entrants agree that: (i) any and all disputes, claims, and causes of action arising out of or connected with this Competition, or any prizes awarded, other than the administration of the Competition or the determination of winners shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate Court located in London, England; (ii) any and all claims, judgments and awards shall be limited to actual out of pocket costs incurred, including costs associated with entering this Competition but in no event attorneys' fees; and (iii) under no circumstances will entrant be permitted to obtain awards for and entrant hereby waives all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. Some jurisdictions do not allow the limitation or exclusion of the liability for incidental or consequential damages, so the above may not apply to you. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant, and Rouge Bunny Rouge UK Ltd. in connection with the Competition shall be governed by, and construed in accordance with, the laws of the United Kingdom, without giving effect to any choice of law or conflict of law rules of provisions.