Customer Service
Cookie Policy
What are cookies?
Cookies are text files containing small amounts of information which allow our site to recognise your device and are downloaded to your device when you visit a website if you agree to the site doing so. Cookies are then sent back to the website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user’s device and are widely used in order to either make websites work more efficiently, let you navigate between pages, remember your preferences, and generally improve your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Our site uses cookies to distinguish you from other users of www.rougebunnyrouge.com. This helps us to provide you with a better experience when you browse our website and make improvements. Some of the cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites. Please note that our advertisers and affiliates may also use cookies, over which we have no control.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies and download them onto your device when you log on to our site. If you don’t want to allow us to download any cookies onto your device, simply click the link below.
Change browser settings
If you don’t change your browser settings and continue to use our site, we will assume that you consent to us continuing to download cookies onto your device.
Whether or not you allow us to download cookies is up to you, but if you choose to disable cookies by changing your browser settings, our website and its features may not necessarily work in the same way or produce the same personalised experience. If you delete all of your cookies, you will have to update your preferences with us again. If you use a different device, computer profile or browser you will have to tell us your preferences again.
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu
Cookies we use
A list of our cookies is set out at the end of this Cookie Policy. We use the following cookies:
Strictly Necessary Cookies – These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas. Without using these cookies, services you have asked for such as shopping baskets or e-billing cannot be provided.
Functionality Cookies – These cookies remember choices you make to improve your experience. These cookies are used to recognise you when you return to our website. They allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features such as greeting you by name. They can also be used to remember changes you have made to text size, fonts and other parts of our website that you can customise. They may also be used to provide services you have asked us for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Tracking, targeting or Advertising Cookies – These cookies collect information about your browsing habits. These cookies record your visit to our website, the pages you have visited and links you have followed. They are used to deliver adverts which are more relevant to you and your interests, to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are also used to track whether you have clicked through to our website from one of our affiliate’s websites so that we can manage our affiliate networks.
We will use this information to make our website and the advertising (including product recommendations) displayed on it more relevant to your interests. These cookies are also placed by third parties (including advertising networks) with our permission. These cookies remember that you have visited our website and the pages you have visited, and this information is shared with other organisations such as advertisers and may be used to deliver adverts to you on third party websites or applications (or via email where you have consented to this) based on your online activity.
Please also see our Privacy Policy for further information about the cookies we use in respect of analytics and targeted advertising tools.
Opt-out schemes
There are opt-out schemes which allow you to opt-out from receiving targeted advertising from third parties who are members of those schemes:
Network Advertising Initiative – Please visit http://www.networkadvertising.org/choices
EDAA – Please visit http://www.youronlinechoices.eu for further information
You can find more information about cookies at: https://ico.org.uk/for-the-public/online/cookies/ and https://www.google.co.in/intl/en/policies/technologies/cookies/.
List of cookies
You can find more information about the individual cookies we use and the purposes for which we use them in the table below.
| Cookie | Name | Purpose | Further Information |
|---|---|---|---|
| Webserver | userLocation | Unclassified | Expiry: Session |
| Webserver | PHPSESSID | Preserves user session state across page requests. | Expiry: Session |
| WordPress | wordpress_test_cookie | WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. | Expiry: Session |
| WordPress | wp-setting- | WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | Expiry: 1 Year |
| WordPress | wp-settings-time- | WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | Expiry: 1 Year |
| WordPress | wordpress_sec_[hash] | Essential WordPress session management cookies for logged in users. | Expiry: Session |
| WordPress | wordpress_logged_in_[hash] | Used to determine a logged in user | Expiry: Session |
| WordPress | ct-ultimate-gdpr-cookie | This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy. | Expiry: 1 Year |
| Woocommerce | woocommerce_cart_[hash] | Helps WooCommerce determine when cart contents/data changes. | Expiry: Session |
| Woocommerce | woocommerce_items_in_cart | Helps WooCommerce determine when cart contents/data changes. | Expiry: Session |
| Woocommerce | wp_woocommerce_session_[hash] | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. | |
| Woocommerce | wmc_current_currency | Used to manage user currency preferences | Expiry: 1 Day |
| Woocommerce | wmc_ip_info | Used to manage user currency preferences | Expiry: 1 Day |
| Woocommerce | yith_wcwl_session_[hash] | Used to store the products in your wishlist | Expiry: 1 Year |
| AutomateWoo | wp_automatewoo_session_started | Used to identify your session on the site. We use AutomateWoo to manage gifts and promotional campaigns. | Expiry: Session |
| AutomateWoo | wp_automatewoo_visitor_[hash] | Used to identify your session on the site. We use AutomateWoo to manage gifts and promotional campaigns. | Expiry: Session |
| Google Analytics | _utm.gif | Logs details about the visitor's browser and computer. | Expiry: Session |
| Google Analytics | _utma | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. | Expiry: 2 years |
| Google Analytics | _utmb | Registers a timestamp with the exact time of when the user accessed the website. Used to calculate the duration of a website visit | Expiry: Session |
| Google Analytics | _utmc | Registers a timestamp with the exact time of when the user leaves the website. Used to calculate the duration of a website visit. | Expiry: Session |
| Google Analytics | _utmt | Used to throttle the speed of requests to the server. | Expiry: Session |
| Google Analytics | _utmz | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. | Expiry: 6 months |
| fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Expiry: 3 months | |
| tr | Pixel tracker. | Expiry: Session | |
| Alexa | atrk.gif | Used to track and report visitor information to the Alexa analytics service. | Expiry: Session |
| Alexa | _asc | Used to track and report visitor information to the Alexa analytics service. | Expiry: Session |
| Alexa | _auc | Used to track and report visitor information to the Alexa analytics service. | Expiry: 1 year |
